Who We Are
Experts in the provision of medical services within the energy sector, we specialise in providing services tailored to each individual business’ exact requirements. MCL Medics takes a partnership approach to working, allowing us to deliver results that exceed expectations. We pride ourselves on providing a quality service that is cost effective for our clients. We understand the complexities of the industry and the challenges this creates – that’s why we keep things simple – delivering a flexible service that is tailored to the needs of your business.
MCL Medics is a division of The MCL Group (Int) Ltd which includes FTS Removals, MCL Resourcing, FTS Facilities and more. The Group was founded by Richard O’Donnell in 1999. With decades of experience within the healthcare industry, Richard established MCL Medics to provide high quality, bespoke occupational health services for the energy sector to safeguard the health and wellbeing of workforces onshore, offshore and in other remote locations.
MCL Medics has built an impeccable reputation by providing first rate occupational health, global remote medical support and medical staffing services. Specialising in providing bespoke services that are tailored to the needs of the energy sector, our ability to provide high quality, cost effective, flexible solutions has seen the company continue to grow year on year.
MCL Medics is now a well established and trusted healthcare provider within the energy industry. Today, we work with many leaders in the global energy industry, supporting the provision of occupational health services and healthcare professionals to safeguard the health and wellbeing of the industry’s workforces. Our proven ability in providing first rate services, from mobilisation through to contract completion, enables us to consistently secure large scale global contracts with the likes of Centrica Energy, Fugro, and BG Group. Our partnership approach to working, teamed with continued investment in our people and technology, enables us to consistently exceed client expectations.
How we do it
Our Clinical Governance Framework (CGF) has been designed to meet the unique challenges of providing healthcare in remote environments, to help ensure the health of your workforce is protected and maintained. In what can often be seen as a high risk working environment, our CGF provides our clients within the energy sector with assurance in our services. We have robust systems and processes in place to enable us to provide first rate, safe and effective health care services that are accountable.
The areas covered by our CGF and its supporting pillars are:
- Codes of professional conduct
- People management
- External guidance and best practice
- Clinical effectiveness and patient safety
- Patient experience
- Quality assurance and improvement
We invest in our people, recruiting and training to the highest standards so that we have a skilled, qualified, motivated and rewarded workforce able to deliver flexible and high quality service to all our customers.
We want to be the best at what we do: we consistently meet or exceed customers’ expectations and performance targets and our commitment to continuous improvement in all our business operations is second to none.
We provide exceptional service, tailoring our delivery to respond to the precise requirements and business priorities of our customers: we always deliver to the highest standards of customer service and care.
We strive to introduce new ways of working and to develop and adopt new products, services and business processes that will deliver real benefits to our customers, a competitive edge for the company and more efficient and effective working practices for our people.
We are honest, open and upright in all our business transactions, are dependable and trustworthy and are committed to treating all our people, customers, sub-contractors, stakeholders and the communities in which we work with respect.
We believe in working in partnership with our customers, listening carefully to what they want and need, being open and collaborative in our approach and responding rapidly and flexibly to deliver bespoke solutions to meet customer requirements.